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The Only 4-6 Objections Possible in Selling and what's behind them

  • Writer: Brian Hughes
    Brian Hughes
  • Apr 6
  • 2 min read

Updated: May 8

Every business-oriented conversation, no matter the product or industry, boils down to a handful of core objections. While these may be phrased differently, understanding their true nature-and what’s driving them-can transform your approach and outcomes.

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The 4-6 Core Objections (and What’s Behind Them)

1. “It’s too expensive.”

This is the most common objection and often masks a deeper issue: the prospect doesn’t see enough value to justify the cost. Sometimes, it’s a real budget constraint, but often it’s about risk versus reward-your job is to bridge that gap by demonstrating clear ROI or unique value.


2. “I’m happy with my current solution.”

When a prospect says they’re satisfied, it typically means they don’t perceive a compelling reason to change. They may not fully understand the problem you solve, or they don’t see it as urgent. Your task is to uncover unrecognized needs or highlight the cost of inaction.


3. “I need to think about it.”

This objection signals hesitation, often rooted in uncertainty about your company, your solution, or the process. Building credibility, offering social proof, and reducing perceived risk can help move the conversation forward.


4. “I’m not the decision-maker.”

Sometimes, you’re not talking to the person who can say “yes.” This is really about internal alignment or navigating organizational complexity. Your goal is to identify and engage the real stakeholders, or equip your contact to champion your solution internally.


5. “Now’s not a good time.”

Here, the prospect may genuinely be overwhelmed or distracted, or it’s a polite way to brush you off. Dig deeper to understand if timing is the real issue or if there’s a hidden objection about need, value, or trust.


6. “I’ve heard complaints... your product/service lacks X.”

Objections about features, compatibility, or reputation often stem from skepticism or misinformation. Address these head-on with transparency, case studies, or by clarifying misunderstandings.


The Mindset and Orientation for Every Sales Meeting

Curiosity Over Combat: See objections as opportunities to learn, not battles to win. Ask open-ended questions to uncover the real story behind the objection.


Empathy and Patience: Remember, objections are normal and often rational. Respond with understanding, not defensiveness.


Confidence in Value: Believe in your offering and communicate its impact clearly. Confidence is contagious and reassures prospects.


Growth Mindset: Treat every objection as a chance to refine your approach. Each “no” is feedback, not failure.


Collaboration, Not Persuasion: Position yourself as a partner helping the prospect solve a problem, not just a seller trying to close a deal.


Almost every objection traces back to budget, need, trust, authority, timing, or skepticism. Approach each meeting with curiosity, empathy, and a collaborative spirit, and you’ll turn objections into opportunities for connection and progress.

 
 
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